Advisory services, assistance hours, and support channels tailored to your needs
Prices are in US dollars, excluding taxes. Annual plans are paid upfront. Domain registration and renewal are charged separately. Monthly content allowances do not roll over. Early termination and refunds for annual plans are subject to the refund policy below.
FAQ
What is the difference between the page limit and website setup services?
The page limit specifies the website size supported by your plan. The scope of initial setup, migration, or rebuilding is agreed for each project.
Which services cost extra?
Additional expert work, complex functionality, and custom design outside the agreed scope are assessed and quoted separately.
How much is the first payment on a monthly plan?
Growth: $798; Pro: $1398. This includes the first month of service and the one-time standard website setup fee.
Can I subscribe for just one month?
Yes. If you cancel renewal, your service continues until the end of the paid billing period. No additional website setup fee is charged upon cancellation.
Is there a fee for turning off automatic renewal on an annual plan?
No. Your service continues until the end of the paid annual term, with no early termination fee.
Can I end an annual plan early and request a refund?
Yes. The unused subscription amount is calculated based on the remaining days, with any early termination fee deducted. This fee covers website setup and launch costs already incurred but not yet recovered and does not exceed the unused subscription amount.
When is the early termination fee waived?
No fee applies if no relevant website setup or launch costs were incurred, or if those costs have already been recovered. The fee also does not apply when FoundUp fails to provide the agreed services or when applicable law grants a right to terminate without charge.
What happens when my subscription expires or ends early?
Hosting and optimization stop. Your data is retained for 30 days so you can reactivate your subscription or export it.
Can I export my website?
You can export pages, content, and assets. Dynamic features such as forms and bookings need to be reconfigured after migration.
What if I need additional expert assistance?
Expert assistance beyond the hours included in your plan is $90/hour and requires your approval before work begins. Additional redesign work and specialist content review are quoted separately.
What if I exceed my content or tracking allowance?
You can purchase additional allowances or upgrade your plan. You will not be charged automatically.